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| 1) | I can't view the videos. When I click on the links, no video appears. |
| The videos are played using a flash player. To ensure that you are able to view the videos, please make sure you have the flash plugin installed in your browser. You can get the flash plugin from www.adobe.com. Also if you are viewing the videos from your job or public place, you could be prevented from viewing multimedia content by the network administration. They may have blocks in place for such content. Unfortunately, there is nothing we can do about that.
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| 1) | I have a MySpace.com page. Is there anyway I can integrate this with HotJazzChops.com? |
| Sure! The best way to do this is to add a link to your myspace page in the signature of the forum. That way, anytime you post, people will see the link to your page and can click on it. Also there is a place for your "Website" when you register with us.
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| 1) | I don't feel comfortable ordering online. Can I call and give you my information over the phone or mail a payment in? |
| Absolutely. We understand that the internet is still a new thing for many people so we want to make sure they are accommodated as well. To place an order by phone, just dial our customer service number (Located at the top of this site or on our contact page) and they can either take your credit card information over the phone or you could simply write the items you wish to purchase on a form and mail it to us. Just call our customer service number to get our mailing address.
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| 1) | How often do you put new videos on the site? |
| There is no regular interval as to when we add new videos. We are always searching and anytime we find something, we just put it out there. We try to make sure that there is something new on the site at least every month.
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| 1) | I registered with your site but I need to update my profile. How do I do this? |
| In order to update your profile, you must Login, and then click "My Account Information". You will then be presented with a form that will allow you to change information in your profile.
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